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Property Playground Business Profile Policy

Updated on the 26/03/21

Welcome to Property Playground the site dedicated to all things property related which enables your business to inspire homeowners with your products, services and ideas.

This Business Profile Policy (‘Policy’) governs your business’s access to and use of the Property Playground site, apps, APIs and widgets. Please read this Policy carefully and contact us if you have any questions. By creating an account in accordance with this Policy (‘Boomin Business Profile’), or by accessing or using the site, you agree to be bound by this Policy, our Privacy Notice, Terms of Use and our Acceptable Use Policy.

1. Business Users can use the features made available on our site to promote their business. With a Boomin Business Profile we expect you to treat others with respect, be responsive to current and prospective customers, and conduct business in accordance with applicable laws and regulations.

2. By creating a Boomin Business Profile you warrant that you are the business owner or an employee that is authorised to create a Boomin Business Profile on behalf of the business. You will be responsible for all activity on the Boomin Business Profile.

3. As a business user:

(i) You will provide accurate, truthful, and complete information regarding your business, and keep all business information up to date;

(ii) You will create only one Boomin Business Profile for your business;

(iii) You will pick a business category that accurately describes your products and services;

(iv) Boomin Business Profiles created for business categories not supported by our site will be removed without notice.

4. By creating a Boomin Business Profile you acknowledge and agree to the following:

(a) Property Playground may enable you to display your affiliation with certain trade associations relevant to your business. You agree that you will only choose those organisations with which you are actually affiliated for display on your Boomin Business Profile, and promptly remove any affiliations if no longer current. You agree that in certain circumstances Property Playground may display your affiliation with certain trade association partners on your Boomin Business Profile on your behalf, e.g. upon verification of membership by the trade association.

(b) If you deactivate or permanently delete your Boomin Business Profile, subject to applicable law, any postings, reviews, photos, or comments you submitted prior to deactivation or deletion may remain published on Property Playground after deactivation or deletion. Property Playground does not actively monitor the activities of our business users, whether on or off of our site, however, Property Playground reserves the right to remove your Boomin Business Profile, deactivate your account, terminate any or all agreements you have with Property Playground, or terminate any or all services that Property Playground provides to you if we believe you have engaged in criminal behaviour; if you have engaged in other illegal or fraudulent behaviour related to your business; if you have engaged in abusive, harassing, or threatening behaviour on our Platform or towards Property Playground or its staff; or if you otherwise violate our Terms of Use, Acceptable Use Policy or this Business Profile Policy. Property Playground will maintain a copy of the information associated with your business on our site for 90 days after the deactivation or deletion of your Boomin Business Profile. Unless permanent deletion of the information associated with your business on Property Playground is requested by you, we may retain that information for a longer period of time at our discretion.

(c) Personal data collected with respect to a Business User will be handled by Property Playground in accordance with our Privacy Notice, which is incorporated by reference.

(d) To the extent that you receive personal data through Property Playground, you may use such data only for the intended purpose for which it was provided, i.e. to respond to the applicable person in a timely manner (including to provide information about your products/services and provide the product/service requested) or as otherwise authorised by the individual. You shall protect the confidentiality of personal data and use appropriate security safeguards to protect personal data against unauthorised or unlawful processing or use of personal data and against accidental loss, destruction, alteration, disclosure of, or access to personal data. You may share such personal data only to the extent authorised by the person to which such personal data relates or to your sub-contractors, provided that you are responsible for ensuring the subcontractors’ compliance with this provision. Without limiting the foregoing, you shall not sell personal data, whether for money or other valuable consideration. You will ensure that your use of personal data is at all times compliant with all applicable laws and that you honour requests by individuals exercising their rights under applicable law (e.g. with respect to not contacting the individual further, data deletion, or data access and all other data subject rights under GDPR). You understand and agree that you are the sender of, and responsible for, any of your communications through Property Playground, and Property Playground is not the sender.

(e) We reserve the right to communicate with you using the contact information you provide or that is publicly or commercially available, including to provide you with information about our services and products.

(f) You agree that you are solely responsible for your agreements or interactions with any Property Playground user, and we will have no liability or responsibility in connection with such agreements or interactions. We reserve the right, but have no obligation, to become involved in any way with disputes between you and any Property Playground user.

5. When you must pay and how you must pay

(a) Towards the end of your free introductory period you will be contacted by Property Playground to confirm whether you wish to continue advertising your services. Once we receive confirmation from you that you wish to continue we shall ask you to sign an Order Confirmation.

(b) Once we have received your Order Confirmation we shall provide you with an invoice and your first payment of £49 including VAT will be collected on the closest working day to the 15th of that month and subsequent months whilst this agreement is in force. Invoices thereafter will be issued on the 1st date of each subsequent month.

(c) Should the applicable VAT rate (currently 20%) be amended by HMRC then Property Playground reserves the right to adjust the monthly fee accordingly. Our default payment method is monthly Direct Debit but please contact us if you would like to discuss an alternative payment method.

(d) If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 2% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.

(e) If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.

6. Term and Termination

(a) The term of this Agreement will start once we have received your Property Playground Order Confirmation and will continue until the Agreement is terminated by either party.

(b) In the event of a Customer's material breach of this Agreement and in accordance with section 4(b) above, Property Playground may terminate this Agreement by providing written notice to the Customer. In such case, Property Playground has no obligation to refund any amounts to the Customer, and the Customer shall immediately pay any additional amounts due to Property Playground. This Agreement may also be terminated by Property Playground for any other reason by providing the Customer 30 (thirty) days’ prior written notice. In such case, Property Playground will promptly refund the Customer any prepaid amounts, on a pro rata basis, for any Services not delivered

(c) The Customer may terminate this Agreement by providing 30 (thirty) days’ notice to Property Playground.

(d) If you cancel mid-month then you will be liable for the remainder of that month’s charge and the charge for the following full calendar month.

(e) In the event of any termination section 4(b) above applies and the Customer will immediately cease all access and use of the Services, and Property Playground will immediately cease providing the Services.